Last updated 2026-10-17
Summary
- 7-day refund: changed your mind? Ask within 7 days of purchase for a full refund: no questions asked.
- No auto-renewal: passes are one-time payments, so there is no subscription to cancel.
- Refunds go back to the original payment method within 5–7 business days of approval.
Refunds
If you are not happy with a pass, email abhishekgoyallive@gmail.com within 7 days of the purchase date from the email address of the Google account you signed in with, including your order ID (shown on your account page and in your payment receipt). We will refund the full amount.
Once a refund is approved, the pass is cancelled and premium access ends immediately. The refund is initiated within 2 business days and normally reaches your account within 5–7 business days, depending on your bank or payment provider. Refunds are made only to the original payment method.
Requests made after 7 days are not eligible, except in the cases below. We may decline repeated refund requests from the same person or refunds where premium content has clearly been copied or redistributed in breach of the terms.
Always refunded
- Duplicate payments: if you were charged twice for the same pass.
- Failed payments: if money left your account but the pass was not activated. These are usually reversed automatically by the payment gateway within 5–7 business days; if not, email us.
- Access problems we cannot fix: if premium content stays unavailable to you because of a fault on our side.
Cancellations
Passes do not renew, so you never need to cancel to avoid future charges. You may cancel a pass within the 7-day window by requesting a refund as above. After that, the pass stays active until its end date.
Contact
Email abhishekgoyallive@gmail.com: we reply within 2 business days. See the contact page for details.